Relentless Media

Privacy Policy

Last Updated: February 20, 2023

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used when browsing our website. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What Personal Information Do We Collect From People That Visit Our Site?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number, physical address, IP address, URLs, domains or other details to help you with your experience. In most cases, this information is collected in order for us to deliver information or products that you are requesting. We may also request your date of birth and credit card information to validate purchases and confirm your identity.

In some cases, we may also collect non-personal or unidentifiable information about your browser or location. This information is collected to serve a better experience and in some cases, may be used to market products and services. In addition, we may use this information for security purposes, tracking and identification.

When using our websites, membership areas, content and videos, we automatically receive and record information from your browser including your IP address, location, membership details, “cookie” information, and the page you requested.

How Do We Collect Your Personal Information?

We may collect personal information from you in a variety of different ways:

  • When you complete an order form or purchase on our site.
  • ​When you book an appointment with one of our team members.
  • ​When you sign up to any of our courses or request free material.
  • ​When you purchase products from one of our affiliates.
  • ​When you create a new account on one of our membership site.
  • ​When you submit a service request or contact our support team.
  • ​When watching any videos from our membership sites.
  • ​When requesting or downloading content from our membership sites.
  • When you directly provide it to us.
  • Through our communications with you.
  • From third parties.
  • Automatically as you use the Platform.
  • Automatically, on an aggregate level, when you use our Services.

Information Automatically Collected from You may include:

  • Your location.
  • The Internet Protocol Address and domain name used.
  • The type of browser and operating system you used.
  • The date and time you visited the Platform.
  • The web pages or Services you accessed at the Platform.
  • The website you visited before coming to the Platform.
  • Cookies, which are small text files placed on your computer by a web server (such as RelentlessMedia or its chosen web hosting company server). When accessing a cookie, the RelentlessMedia server reads a number associated with a browser but can’t determine any data about a user. With that number, our web server can customize its content to the needs of the specific browser, and we can optimize the Platform for your use. You can remove or reject cookies using your browser or device settings, but in some cases doing so may affect your ability to use our products and Services.
How Do We Use Your Personal Information?

In most cases, we use your personal information to communicate with you or deliver the products and services you have requested.

  • Deliver information and products that you have requested or purchased from our website.
  • ​Send you more information on product or services.
  • ​Ask you to participate in random surveys about our products or services.
  • ​To get a better understanding on what products or services our clients use.
  • ​To deliver requested content or course material.
  • ​Provide anonymous reporting for internal use and to 3rd party partners.
  • ​Help you get access to both internal systems and external forums or groups.

Aggregated Information (information that does not personally identify you) may be used in many ways. For example, we may combine information about your usage patterns with similar information obtained from other users to help enhance our site and services (e.g., to learn which pages are visited most or what features are most attractive). Aggregated Information may occasionally be shared with our advertisers and business partners. Again, this information does not include any Personally Identifiable Information about you or allow anyone to identify you individually.

We may use Personally Identifiable Information collected on our sites and membership areas to communicate with you about your registration and customization preferences; our Terms of Service and privacy policy; services and products offered and other topics we think you might find of interest.

We may also use Personally Identifiable Information to track access and protect proprietary and intellectual property.

What Are Cookies And How Do We Use Them?

Yes, in some cases, our site will use cookies to collect information. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may also use cookies to keep track of advertisements and we may also use trusted third-party services that track this information on our behalf. 

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

IP Addresses, Geo Location & URLs/Domains.

It is our priority to protect our intellectual property and trademarks from theft and unauthorized use. In some cases, we may track certain information in order to identify individuals and use of our content. Your IP address, geo location, domains and URLs may be tracked and stored for later identification.

How Do We Protect Your Personal Information?

We safeguard the security of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet. To make purchases from our web site, you must use an SSL-enabled browser. Our site uses industry-standard Secure Sockets Layer (SSL) encryption on web pages used to complete a purchase. This protects the confidentiality of your personal information while it is transmitted over the Internet.

While we take precautions to ensure the security of your data, no one can completely guarantee the safety of data transmitted over the internet. It is important that you take steps to ensure the safety and security of your personal information, for example by not sharing passwords or other registration data.

Credit Card or other financial information is never directly collected or stored by our site. We use third party services including Stripe and Paypal to collect and store sensitive financial information. 

Third Party Disclosure

In most cases, we do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Contact Us

If there are any questions regarding this privacy policy, you may contact us by email: [email protected] or by mail: Relentless Media LLC 145 S. Livernois Rd., #333Rochester Hills, MI 48307.